The website located at www.AlertEmergencyUSA.com (“Site”), the Alert Emergency USA mobile application (“App”), and all other related services (together with the Site and App, the “Services”) are offered by Alert Emergency USA, LLC, an Oklahoma limited liability company (“Alert Emergency USA,” “we,” or “us”). This notice describes the privacy practices of Alert Emergency USA. We take your privacy very seriously. How we will handle information we learn about you depends upon what you do when using our Services. We strive to make all choices you make while using the Services as transparent as possible. We also hold the security of your personal information as our top priority.
Information Alert Emergency USA Collects
During your use of the Services, Alert Emergency USA may collect Personal Information and Non-Personal Information.
“Personal Information” means information about you that is personally identifiable to you, such as your contact information (e.g., name, age, address, email address, telephone number, password, payment information, and other registration information), and any other non-public information that is associated with such information (collectively, “Personal Information”).
“Non-Personal Information” means information about you but that does not identify you.
How Alert Emergency USA Collects Your Information
Information Provided by You
You may give affirmatively give us information about you by filling in forms through the Services by corresponding with us by phone, e-mail, or otherwise. This includes information you provide when you register to use our Services, information given to share with emergency response personnel, and information given you report a problem with our Services. The information you give us may include Personal Information.
You may withdraw your permission and prevent our use of your information by contacting us directly at support@AlertEmergencyUSA.com.
Information Automatically Collected by Alert Emergency USA
Like other websites or apps, we also may automatically collect and store information that is generated as you navigate through our Services. We may collect Non-Personal Information about your visit from the browser on your computer or mobile device including but not limited to the time and date you access the Services, your geographic location, IP address, cookies and the pages you request. We use this information to administer the Services, improve our understanding of customer needs, analyze trends, track navigation of the site, and gather broad demographic information for aggregate use. To automatically collect information, we use various technologies including:
Analytics. We use various analytics services to better understand how visitors interact with our Services. These analytics services provide non-personally identifiable data including but not limited to data on where visitors came from, what actions they took on our site and where visitors went when they left our site.
Real-Time Location. Certain features of the Services allow the GPS technology to collect real-time information about the location of your device so that the Services can connect you to a Provider who is licensed or authorized to provide services in the state where you are located.
Disclosure Regarding Do-Not-Track Signals
Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Our websites do not currently respond to these “do-not-track” signals.
How We May Share Your Information
We don’t give your Personal Information to any third-party services, except when it’s necessary to provide services (like when we partner with payment processors or other data services). When we share data with third-party services that support our delivery of the Services, we require that they protect your Personal Information to the same standards we do. We do reserve the right to disclose Personal Information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect our legal rights.
Please see below for how we may share your Personal Information and Non-Personal Information.
Use of Personal Information
We will use the information you provide to us for a variety of purposes (subject to applicable legal restrictions), including:
Sharing of Personal Information
Please bear in mind that whenever you voluntarily make your Personal Information available for viewing by third parties online – for example through comments and participation in forums – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
Use and Sharing of Your Non-Personal Information.
Alert Emergency USA may share with third parties your Non-Personal Information and related aggregated data created by us without restriction. Because this form of data does not identify particular users, third parties will not be able to identify you based solely on this data. For example, we may share aggregated usage data or may share IP addresses or general demographic information to provide anonymous aggregated data to business partners, municipalities, and emergency response organizations about the volume of use on the Services.
How We Protect All of Data
We use industry standard physical, technical, and administrative security measures to protect the confidentiality and security of your information, including encryption where appropriate. However, as eﬀective as the reasonable security measures we implement may be, no security system is impenetrable. As a result, we cannot guarantee, ensure, or warrant the security of any information submitted to us. It is your responsibility to protect the security of your login information and to use good judgment before deciding to send information via the Internet. Please note that e-mails and other communications you send to us through the Services are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please contact us at the address below.
How You Can Control the Information We Collect, Use and Share
If you share information with us, you will have the opportunity to review, update, change or delete the information you have provided to us (and that we continue to store) at any time through your account settings. You can also stop receiving emails from us or disable your account to prevent any future purchases through that account. Please contact us directly at support@Alert EmergencyUSA.com to eﬀect changes or click on the “unsubscribe” link located at the bottom of marketing emails you may receive from us.
On request, we will give you a copy of all the Personal Information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.
We may retain certain information as required by law or for necessary business purposes. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. For example, once we disclose your information to third parties, we may not be able to access that information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures. We are under no obligation to destroy anonymized aggregate data.
Regardless of your choices regarding promotional communications and updates regarding content, we may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.
Third Party Links
This privacy statement applies solely to information collected by our Services. The Services may contain links to other sites or services. We are not responsible for the privacy policies or other practices employed by websites linked to, or from, our website nor the information or content contained therein, and we encourage you to read the privacy statements of any linked third party.
Our Policy Toward Children
The Services are not directed to children under the age of 13. We will not knowingly maintain personally identiﬁable information from or about anyone under 13 without the express content of a parent or guardian. If we become aware that we have collected personally identiﬁable information from a user that is under the age of 13 without parent or guardian consent, then we will remove that child’s Personal Information from our ﬁles. If a parent or guardian learns his or her child has provided us with Personal Information, he or she should contact us at support@AlertEmergencyUSA.com.
California Residents have special protections under state law regarding the access and use of personal information. CA Civil Code Sec. 1798.80-1978.84.
Consent to Transfer
Alert Emergency USA reserves the right to store this information in and outside of the United States and in locations not under our direct control (for example, colocated server facilities).
Changes and Updates
November 20, 2017